Privacy Policy
SP Perfumery Co
India’s Trusted Luxury Cosmetic Manufacturer Since 2005
Effective Date: 28 May 2025
At SP Perfumery Co., your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our site, placing an order, or contacting us, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to process your orders and improve our services:
a. Personal Information
When you place an order or register on our website, we may collect:
- Full name
- Phone number
- Email address
- Shipping and billing address
- Payment method details (processed securely via third-party gateways)
b. Non-Personal Information
- IP address
- Browser type and version
- Device details
- Pages visited and time spent on our site
- Cookies and other tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your orders
- To communicate order status, shipping updates, or offers
- To improve our website, product offerings, and customer service
- To send promotional emails or updates (only if you opt in)
- To respond to inquiries, complaints, or support requests
- For internal analytics and marketing insights
3. Data Protection & Security
We take your data protection seriously. All collected information is stored securely and used responsibly.
- Secure payment gateways are used to protect payment information.
- Personal data is accessible only by authorized personnel.
- We use encryption, firewalls, and access control mechanisms to safeguard your information.
However, no transmission of data over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. Cookies Policy
Our website uses cookies to:
- Improve user experience
- Analyze traffic and browsing patterns
- Remember user preferences
- Serve personalized ads (if applicable)
You can choose to disable cookies through your browser settings, though this may affect site functionality.
5. Third-Party Sharing
We do not sell or rent your personal data to any third party.
We may share limited information with:
- Shipping/courier partners to deliver your order
- Payment gateway providers for transaction processing
- Marketing tools and CRM platforms (if consented)
- Legal authorities, if required by law
All third parties are contractually bound to maintain confidentiality and comply with data protection standards.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent to receive marketing emails
- Request a copy of your stored data (Data Portability Request)
To exercise these rights, contact us at support@spperfumery.com.
7. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
8. Email & Communication Policy
By placing an order or registering on our website, you agree to receive order updates and service-related emails.
If you opt in to marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
We encourage you to review this policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
SP Perfumery Co.
📞 Call or WhatsApp: +91 88105 67775
📧 Email: support@spperfumery.com
🕘 Business Hours: 10:00 AM to 6:30 PM (Monday to Saturday)
Your privacy matters to us. SP Perfumery Co. is committed to safeguarding your personal data with transparency, trust, and respect.
SP Perfumery Co. – Where Quality Meets Beauty