With 21+ years of nail polish manufacturing experience, we have built a strong presence across India. Our clients have generated ₹200 Crore+ in revenue, and we have sold 10 Crore+ nail polish units. Today, our products are present in 24+ states, 177+ cities, and 211+ pincodes across India. Our growing network includes 13+ distributors, 500+ wholesalers, and 100+ dealers. We offer a wide product range with 1,500+ nail polish shades and 150+ variants across multiple price segments.
Frequently Asked Question
SP Perfumery Co
India’s Most Trusted Cosmetic Manufacturer Since 2005
We’re here to help! Below you’ll find answers to the most commonly asked questions about our products, orders, shipping, and policies.
1. Are SP Perfumery Co. products safe to use?
Yes, all our cosmetic products are formulated by expert cosmetic chemists and manufactured under strict quality control protocols. We use premium-grade, skin-safe ingredients and comply with all cosmetic safety regulations in India (use our products after a skin specialist or doctor consultation if you have skin issues).
2. How can I place an order?
You can place an order directly through our website by adding products to your cart and proceeding to checkout. For bulk/wholesale orders, contact our team via email or phone.
3. What payment methods do you accept?
We accept multiple secure payment options, including:
- Credit/Debit Cards
- UPI (Google Pay, PhonePe, Paytm)
- Net Banking
- Etc.
5. How can I cancel my order?
You may cancel your order before it has been dispatched.
Contact our customer support team immediately with your Order ID.
Once the order is shipped, it cannot be cancelled.
Other FAQ:
Due to hygiene reasons, we do not accept returns or offer refunds once the product is dispatched.
However, if you receive a damaged or defective product, we will provide a replacement, provided you share a clear unboxing video recorded during the first time opening. Refer to our Refund & Return Policy for details.
If the product is defective or damaged due to manufacturing issues:
- Record a full unboxing video while opening the package
- Send the video and your order details to support@spperfumery.com or WhatsApp on +91 88105 67775 within 24 hours of delivery
Once verified, a free replacement will be issued.
We dispatch orders within 1–2 business days.
Delivery timelines:
- Metro cities: 4–5 business days
- Other locations: 5–10 business days
Delivery timelines may vary slightly depending on courier availability and your location.
Yes! Once your order is shipped, you will receive an email or SMS with tracking details. You can track your shipment in real-time using the courier partner’s website.
Yes, we deliver to most PIN codes across India. If you’re unsure about delivery to your area, feel free to contact us before placing the order.
We’re here to help!
Call or WhatsApp: +91 88105 67775
Email: support@spperfumery.com
Business Hours: 10:00 AM to 6:30 PM (Monday to Saturday)
Response Time: Within 24 hours on business days
Yes, we do! If you’re a retailer, wholesaler, salon, or distributor interested in bulk orders, reach out to us at support@spperfumery.com for a custom quotation and business partnership details.
We provide detailed product descriptions, ingredient lists, and images for every product. If you need personalized advice, just contact our team—we’re happy to assist you.
Yes! We love customizing. For personalized combos, gift boxes, or festive packs, reach out to our team via email or WhatsApp.
Most of our products are suitable for all skin types, but we always recommend:
- Reviewing the ingredient list
- Doing a patch test before full use
- Consulting a dermatologist for specific concerns
Didn’t find what you were looking for? Contact our friendly support team—we’re just a message away!